4 ways to get help:

1. Call our help line: 800.290.2209
2. Email our help line: helpline@up.net
3. Send us a message (use the form on this page)
4. Connect to remote support: click here

How we help:

Are you having trouble setting up your computer? Can’t figure out how to get your email working? The in-house support staff at up.net are here to help with free phone support. Our technicians are available for phone support Monday through Friday between the hours of 8 a.m. and 6 p.m. EST.

We assist with a variety of issues, including computer, phone, and internet challenges. If further repairs are needed after concluding phone support, the technician you worked with on the phone will likely complete your repairs in our Baraga, Michigan facility. If your computer issue cannot be solved over the phone, our technical support team will provide you with a cost estimate to complete the repair.